June 4 – 6, 2018
Nashville, TN

Conference Day 2 Agenda - June 6th

8:00 am - 8:20 am Get your morning coffee and refreshments to help you start the day!

8:20 am - 8:30 am Chair's Welcome Address


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Donald Kuk

Chief Transformation Officer
MEDNAX

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Jason Liberman

Product Risk and Governance Lead
Venmo at PayPal

9:00 am - 9:30 am Microsoft Cloud Technologies – A Shock and Awe showcase of heightened productivity

Galahad Franklin - Senior PMM Microsoft
Gerry Lefebvre - Program Manager Acumed LLC
Ken Loewen - Director of Client Solution Advisicon
What if you had a magic wand and decided to have a breeze for a work day? What would you affect? This session will showcase how an acute understanding of People & Productivity in the Modern Workplace, built into seamlessly connected Enterprise Solutions, has become the core enablers to organizations. This results in driving successful transformations, digital or otherwise. Come experience the wonders of Visio, Project and Microsoft’s Productivity solutions.
Microsoft
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Galahad Franklin

Senior PMM
Microsoft

Gerry Lefebvre

Program Manager
Acumed LLC

Ken Loewen

Director of Client Solution
Advisicon

9:30 am - 9:50 am Recharging with Paul Taylor, Owner/Director, Body-Brain Performance Institute

9:50 am - 10:20 am Big Idea Keynote: SEWBOT® Made: Design for Automation of Apparel & Footwear

Pete Santora - Chief Commercial Officer SoftWear Automation, Inc.
SEWBOT® Made: Design for Automation of Apparel & Footwear Imagine a world where nothing is made until it’s ordered. Is this the death of clothing, or the future of apparel and
footwear design? With the end of cheapest labor in sight, manufacturers and brands must reengineer the way clothes and shoes are made — and that means focusing on style that
doesn’t sacrifice manufacturability. Join SoftWear Automation in learning how their SEWBOTS™, AI, and patented machine vision technology can have brands start with a t-shirt and
finish with a garment that unlocks the future of automated design.
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Pete Santora

Chief Commercial Officer
SoftWear Automation, Inc.

10:20 am - 10:50 am Thinking outside the box: digitally transforming a town

Nicole Raimundo - Chief Information Officer Town of Cary, North Carolina
Municipalities aren’t usually known for their digital transformation initiatives, but that changed when Nicole eliminated more than 100 disparate legacy applications used within the public services. Embarking on a platform strategy that gave the municipality a 360 view of Cary’s citizens led to the development of apps, and even to the exploration of chatbots; all in an effort to better connect with its citizens. What better way to understand the mammoth project of dealing with digitally transforming a legacy system than that of a town!
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Nicole Raimundo

Chief Information Officer
Town of Cary, North Carolina

10:50 am - 11:15 am Grab a top up on your coffee, and mingle with your newly made connections!

Track A: Data

11:15 am - 11:45 am Track A: Fire-side Chat: Real time data deployment
Vinay Mehta - Chief Information Officer Affinion Group
Jason Liberman - Product Risk and Governance Lead Venmo at PayPal
·         What data you can capture about your clients
·         Identifying the most impactful data sets
·         Understanding behaviors to support client demands
·         The influence on creating meaningful exchanges
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Vinay Mehta

Chief Information Officer
Affinion Group

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Jason Liberman

Product Risk and Governance Lead
Venmo at PayPal

  • Exploring the architecture for business alignment, and agility
  • Re-designing data architecture across the foundation of the business
  • Identifying which technology to enable the re-design of enterprise architecture
  • Preparing the culture for a more agile business model
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Vijay Bhuvanagiri

Former Senior Vice President, Enterprise Architecture
MasterCard

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Seth Morrell

Vice President Enterprise Architecture
HUB International

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Samuel Holcman

Managing Director, and Chief Enterprise Architect
Enterprise Architecture Center of Excellence

Track C: Change Management

11:15 am - 11:45 am Track C: Fire-side chat: Getting into the DNA of the organization for continuous improvement during digital transformation
Michelle Knauf - Vice President of Continuous Improvement Life Fitness
Christian Rotter - Chief Transformation Officer Cable & Wireless Communications
·         How do you get people to think differently?
·         Getting people to challenge back, and become leaders
·         The process of innovation and ideation within the business function
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Michelle Knauf

Vice President of Continuous Improvement
Life Fitness

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Christian Rotter

Chief Transformation Officer
Cable & Wireless Communications

Track A: Data

11:45 am - 12:15 pm Track A: Enhancing customer experiences through machine learning
Neil Gomes - Chief Digital Officer and Senior Vice President for Technology Innovation a Thomas Jefferson University and Jefferson Health
·         Bringing about digital transformation in a constrained industry
·         Understanding ML to enhance customer experience
·         Exploring trained data sets to provide elaborate summaries, and bring about creative strategies and option values for product leaders
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Neil Gomes

Chief Digital Officer and Senior Vice President for Technology Innovation a
Thomas Jefferson University and Jefferson Health

Track B: Digital Connectivity

11:45 am - 12:15 pm Track B: Tag-team discussion: Achieving operational excellence in the world of connectivity and security
Karen Buffo - Senior Director, Business Enablement Cyber Security Services Symantec
Maria Swainson - Director, Cyber Security Services Symantec

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Karen Buffo

Senior Director, Business Enablement Cyber Security Services
Symantec

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Maria Swainson

Director, Cyber Security Services
Symantec

Track C: Change Management

11:45 am - 12:15 pm Track C: Front-Line Measurement Tools and Feedback Loops: The Often Ignored Path to Engagement and Results during transformation
Brandon Wright - Director, Global Operational Excellence Aramark
Andrew Shakman - President and Chief Executive Officer LeanPath, Inc.
  • Journey from manual to tech-enabled measurement
  • positive culture transformation through employee engagement
  • Building a measurement program that creates value for the front line first and foremost
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Brandon Wright

Director, Global Operational Excellence
Aramark

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Andrew Shakman

President and Chief Executive Officer
LeanPath, Inc.

Track A: Data

12:15 pm - 12:45 pm Track A: Evolving Culture through Analytics
Robert Barnard - Director of Application Services Ingram Content Group
Qlik will showcase the customer success story at Ingram Content Group, wholesale distributor of printed and digital books, and the technology that keeps them moving across the globe. Robert Barnard, Director of Application Services, will share their journey with data and analytics using the Qlik platform.

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Robert Barnard

Director of Application Services
Ingram Content Group

Track Closed

12:15 pm - 12:45 pm Track B: Track Closed
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Track C: Change Management

12:15 pm - 12:45 pm Track C: Lessons Learned: Cuts, bruises and victories on the journey to a global enterprise efficiency program
Andrew Shakman - President and Chief Executive Officer LeanPath, Inc.
Brandon Wright - Director, Global Operational Excellence Aramark
  • Measurement driving activity v. Measurement driving results
  • Mobilizing a complex organization to drive broad-based change
  • Winning hearts and minds
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Andrew Shakman

President and Chief Executive Officer
LeanPath, Inc.

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Brandon Wright

Director, Global Operational Excellence
Aramark

12:45 pm - 1:45 pm Lunch & networking for all attendees

Join us for lunch in the exhibition hall and partake in competitions, games and fun – a chance to win great prizes!

IDG K

1:45 pm - 3:25 pm IDG K: Deploying technology to energize continuous improvement
Lisa Butcher - Senior Vice President, Chief Strategy and Transformation Officer March of Dimes
·         Identify process of implementation - transitioning from a heavier to a lighter footprint
·         Explore incentives to get users on board
·         Maintain continued adoption for full integration
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Lisa Butcher

Senior Vice President, Chief Strategy and Transformation Officer
March of Dimes

IDG N

1:45 pm - 3:25 pm IDG N: Mobility transformation: simplifying steps for process delivery
Scott Forest - Vice President of Operations and Continuous Improvement RenewAire
·         Taking time out of the whole business
·         Embedding a digital environment – a case study
·         Deploying a cloud-based configurator for a custom order business
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Scott Forest

Vice President of Operations and Continuous Improvement
RenewAire

IDG O

1:45 pm - 3:25 pm IDG O: Company Culture in the Modern Day
Seth Morrell - Vice President Enterprise Architecture HUB International
·         Redesigning and sustaining culture to enable operational excellence
·         Motivating change through digital transformation
·         Mapping the steps to ensure successful adoption
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Seth Morrell

Vice President Enterprise Architecture
HUB International

·         Understanding employee experience during digital transformation
·         Achieving on-board implementation
·         Creating an environment that allows employee contribution and ideation
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Michael Mover

Former Chief Information Officer, and Senior Vice President Information Systems
Ascension Information Systems

IDG Q

1:45 pm - 3:25 pm IDG Q: Change management journey when implementing digital excellence
Yamir Lopez - Director of Operational Excellence, Strategic Planning & PMO Novartis Technical Operations
·         Identifying key transformational players
·         Discover implementation of agile methodology in governance
·         Achieving a sustainable and continuous improvement culture
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Yamir Lopez

Director of Operational Excellence, Strategic Planning & PMO
Novartis Technical Operations

IDG R

1:45 pm - 3:25 pm IDG R: What’s more important: digitally transforming your business processes or digitally transforming your strategy?
Laurie Brooks - IT Business Process Architecture, Senior Principal Kellogg’s
·         The differences in digital transformation initiatives
·         Achieving an approach which is right for your business
·         Driving implementation to success
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Laurie Brooks

IT Business Process Architecture, Senior Principal
Kellogg’s

IDG S

1:45 pm - 3:25 pm IDG S: Strategizing Business Architecture for Technology Excellence
Samuel Holcman - Managing Director, and Chief Enterprise Architect Enterprise Architecture Center of Excellence
·         Evolving your approach to business architecture
·         Driving process innovation into your business framework
·         Enable transformational initiatives to generate agile thinking
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Samuel Holcman

Managing Director, and Chief Enterprise Architect
Enterprise Architecture Center of Excellence

3:25 pm - 3:35 pm Chair's Closing Speech

3:30 pm - 4:00 pm End of Conference