Deep Impact: A Case Study about Mega International
We chat to Gordon Cooper, Customer Success Manager at Mega, about digital transformation and the importance of knowing your quarry when transforming your processes.
In this exclusive interview he highlights:
- How any digital transformation must always have the customer in mind, and how to ensure this vision is carried out.
- Why a ‘big picture’ attitude is key when transforming organisations with legacy processes
- A real-life anecdote about the failures of an ERP transformation, resulting in the loss of $9 million
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