June 4 – 6, 2018
Nashville, TN

Michael Pezzicola

Head of Operations, Expansion
Google Express


1:30 PM Tag-team Discussion: Using technology to create seamless customer experiences across a disjointed network

·         Exploring the operational excellence in quality customer experience
·         Unlocking the delivery model that augments CX
·         The impacts on business operations, and scalability
·         Renovating customer interactions


Check out the incredible speaker line-up to see who will be joining Michael.

Download The Latest Agenda