Eric Pope

Eric Pope

VP Operations US Synthetic
Eric Pope

Conference Day Two

11:55 CASE STUDY: The Importance of Customer-Centric Business Transformation and Enhanced Customer Insights to shape your operational excellence

·         Why it is important to remember that technology is just a tool towards success, not a means to an end in itself; customer satisfaction is still the main goal
·         Understanding the customer at the end of the digital chain
·         Working business innovation and enterprise minded culture into a legacy company
·         How to re-invigorate enterprise architecture across the business
·         Implementing agile and resilient frameworks for continuous value delivery

Check out the incredible speaker line-up to see who will be joining Eric.

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